Flights to the U.S.
When travelling to the U.S. you are required to provide the full street address (including zip code) where you will be staying. If you are connecting to a cruise ship, you must provide the name of the cruise ship and the city/state of point of embarkation. To expedite processing, please be prepared to provide this information during check-in.
Flights to/from the U.S
In addition to the (APIS) requirement, the Western Hemisphere Travel Initiative (WHTI) requires all travellers to carry a valid passport or other appropriate secure document when travelling to/from the USA from within the western hemisphere by air. For more information, please visit CBP.gov and Canada Border Services Agency.
Visa Waiver Program (VWP)
The Visa Waiver Program (VWP) enables nationals of certain countries to travel to the U.S. for tourism or business for stays of 90 days or less without obtaining a visa. Passengers must be in possession of roundtrip tickets. All VWP travellers, regardless of age or type of passport used, must present machine-readable passports. For more information, please visit travel.state.gov.
Electronic System for Travel Authorization (ESTA)
ESTA is a fully automated, electronic system for screening passengers before they begin travel to the U.S. under the Visa Waiver Program (VWP). ESTA applications may be submitted at any time prior to travel to the U.S., and VWP travellers are encouraged to apply for authorization as soon as they begin to plan their trip. For more information, please visit Securing America’s Borders.
Air Transat Customer Service and Contingency Plans
In compliance with the U.S. Department of Transportation, Air Transat has developed the Air Transat Customer Service Plan and Air Transat Contingency Plan for Lengthy Tarmac Delays at U.S. Airports. The information included in these documents pertains only to travellers on flights arriving and departing the U.S.
TSA Cares Initiative for Passengers Travelling to/from the U.S.
TSA Cares serves as an additional, dedicated resource for passengers with disabilities, medical conditions or other circumstances, or their loved ones, who want to prepare for the screening process prior to flying. For more information, please visit Transportation Security Administration.