September 11, 2012 – Air Transat has been recognized as Most climate efficient North American Net Carrier by the German organization atmosfair, which for the second year in a row evaluated the environmental performance of some 130 carriers, rating their atmospheric CO2 emissions and ranking them in its “Airline Index.” The announcement was made September 11, 2012 at the Berlin Air Show.
“We are extremely pleased with the recognition our airline is receiving today,” said Allen B. Graham, President and CEO, Air Transat, and President, Transat Canada. “Air Transat has applied a stringent fuel management program since 2003, and more than five years ago we began intensifying efforts to adopt an effective environmental management system. Steadfast engagement and thorough work by all of our employees have enabled us to stand out as we do today among the very best international air carriers.”
According to atmosfair, a non-profit organization founded in 2004 by Forum anders reisen and Germanwatch, the Airline Index helps travellers who are sensitive to environmental considerations choose airlines based on their CO2 emission levels. The carriers were evaluated and then given efficiency points ranging from zero to 100. The airlines that stood out were those with modern fleets adapted to their routes, high numbers of seats and high load factors. In addition to being named Most climate efficient North American Net Carrier, Air Transat this year ranked seventh in the world in the long-haul category of the atmosfair Airline Index.
The World Airline Awards presents the prestigious award for World’s Best Leisure Airline to Air Transat
July 13, 2012 - Air Transat was named World’s Best Leisure Airline at the Skytrax annual World Airline Awards, held on July 12, 2012 at the Farnborough International Airshow, near London.
“We are very proud to receive this important distinction. The World Airline Awards are the most prestigious an airline can receive, and the fact that it recognizes Air Transat as the world’s leading airline in our category makes it that much more important,” commented Allen B. Graham, Chief Executive Officer of Air Transat and President of Transat Canada.
Distinctions were based on a survey measuring the satisfaction of more than 18 million customers. Conducted over a 10-month period, this survey included over 200 airlines that were rated on 38 different aspects of the passenger experience. The study analyzed customer satisfaction for the Airline Passenger Experience, from check-in to boarding, onboard seat comfort, cabin cleanliness, food and beverages, onboard entertainment, and service of staff.
“Furthermore, we receive this award as we begin to refurbish our cabins, which will guarantee a considerably improved in-flight experience. Satisfied passengers haven’t seen anything yet,” added Allen B. Graham.
This coveted award honours the exceptional performance of Air Transat employees throughout the Company’s 25 years of existence. “This award crowns the contribution of all our hard-working teams, who, over the years, have made security, on-time performance and quality their priority,” concluded Allen B. Graham. In the past five years, Air Transat has gained other recognitions as a result of its numerous environmental initiatives. In 2011, the Company ranked first worldwide in the Atmosfair Airline Index environmental performance indicator, in the long-haul category. Air Transat also obtained the Platinum LEED-EB (existing building) certification for its headquarters, located within the Montreal–Trudeau airport site. Air Transat was recognized as the Best Charter Airline for the fifth consecutive year at the Agents’ Choice Awards, which represents the largest sampling of travel agents in Canada. The airline also received the Family Friendly Airline Award, which acknowledges carriers that provide additional services and extra comfort to children and their parents.
The World’s Best Leisure Airline was awarded according to these criteria:
GROUND / AIRPORT
Standard of Airline web site Online Booking service Online check-in services Airport Ticket Counters Waiting times at Check-in Quality of Check-in service Self Check-in options Boarding Procedures Pre-boarding for families Friendliness of Ground staff Efficiency of Ground Staff Transfer services Arrival services Baggage Delivery Handling Delays
ONBOARD : PRODUCT
Cabin Seat comfort Cabin Cleanliness Toilet Cleanliness Cabin Lighting / Ambience Cabin Temperatures Cabin Comfort amenities Reading Materials Airline magazine Inflight Entertainment standards Audio / Movie programming AVOD options Quality of Meals Quantity of Food served Meal Choices Selection of Drinks / Pay bar formats
ONBOARD : STAFF SERVICE
Assistance during Boarding Friendliness of Staff Service Attentiveness / Efficiency Consistency of Service across different flights Staff Language skills Meal service efficiency Availability thru Flight / Cabin presence PA announcements Assisting families with children Problem solving Skills General Staff Attitudes Staff Grooming
July 6, 2012 - Air Transat won the Environmental Industry Award from Flight Centre which recognizes a travel industry supplier partner that has made the greatest effort to minimize their environmental impact. The award was presented at Flight Centre’s annual black-tie Ball held in Toronto on July 6th and in Vancouver July 7th, 2012. Several suppliers submitted proposals which represented all areas of the travel industry including airlines, resorts, car rental companies and tour operators. Air Transat was chosen because of their demonstrated commitment combined with measurable results at every level of the business worldwide.
December 20, 2011 - Air Transat has become the first airline to be certified green by the World Green Aviation Council. The certification, Fly-360-Green™, consists of a comprehensive system for rating the design, innovation and operation of highly sustainable airlines and airports.
“We are extremely proud to have obtained this certification,” said Allen B. Graham, President and CEO, Air Transat. “Our airline has implemented a great many measures and programs geared toward environmental protection and sustainable development, including a fuel management program to lower CO2 emissions. Over the past few years, we have adopted measures to save water and energy, promote recycling and reduce waste. And we are continuing our group effort with employees to keep on improving our environmental performance.”
The World Green Aviation Council’s Fly-360-Green certification is intended to provide the airline industry and airports with a concise framework for identifying and implementing collaborative and measurable green aviation designs, innovations, and operations solutions.
Using the 55 different environmental initiatives in the three main categories found in the Airline Environmental Management Framework (Daily Operational Activities, Corporate Environmental Management Practices, and Corporate Policies/Strategic Planning), airlines and airports can qualify one of for three certification levels: A class (over 110 points), B-class (100–109 points) and C-class (90–99 points) for airlines; and A-class (over 60 points), B-class (50–59 points) and C-class (40–49 points) for airports.
The World Green Aviation Council consists of member airlines and airports from around the globe dedicated to a simple mission: foster an international standard for sustainable aviation through cutting-edge technological advancements, while also taking into consideration aviation's absolute emissions, which are constantly on the rise despite various pro-environmental actions taken by stakeholders.
December 19, 2011 - Air Transat has received certification by the Quebec government’s ICI ON RECYCLE! program for its environmental protection efforts and its exemplary waste-management practices. Pierre Arcand, Quebec Minister of Sustainable Development, Environment and Parks, honoured a total of 25 establishments from the Montreal and Laurentians regions during an official certification presentation ceremony held last Monday in Montreal.
“This is a significant recognition for our company,” said Allen B. Graham, President of both Transat Canada and Air Transat. “We have earned this distinction in large part because of the engagement of all our employees in the area of corporate responsibility, and especially because of our team effort to protect the environment.”
The ICI ON RECYCLE! recognition program, created by the Quebec government in 2003 and managed by RECYC-QUÉBEC, aims to acknowledge the efforts of industries, commerces and institutions that have established exemplary waste-management measures. Air Transat has attained the program’s most stringent level (Level 3 — Performance), for having implemented measures to reduce, re-use, recycle and recover waste. This has allowed the company to achieve an overall recovery rate of over 80%.
June 28, 2011 - Air Transat is delighted to announce that it was recognized at Baxter’s 12th Annual Agents’ Choice Awards. With more than 4700 voters, the Agents’ Choice Awards represent the largest sampling of travel agents in Canada.
Air Transat was awarded Number 1 Charter Airline, for the 4th year in a row.
“We thank all the travel agents for their continued support, for recognizing our strength and achievements and for helping us strive for excellence. We are particularly pleased with being named number 1 Tour Operator in Ontario as this recognizes and highlights our efforts in this market. Travel agents contribute a great deal to our success and such an award encourages us to soar to new heights”, said Denise Heffron, Vice-President, National Sales and Commercial, Transat Tours Canada.
The voting took place between February and April 30 via ballots in specialized media such as Canadian Travel Press and Travel Courier, and online on travelpress.com. Travel agents were asked to select their "favourite" in 24 categories ranging from adventure tour operator to tourism board. The results were compiled by members of Baxter’s staff.
April 5, 2011 - Air Transat’s headquarters, a three-storey office building with an area of approximately 60,000 square feet, has just been awarded the U.S. Green Building Council’s LEED Platinum certification in the category “Existing Buildings.” Located within the Montréal–Trudeau airport site, the building, erected in 2004, is the first in its category in Canada to obtain this certification, awarded for compliance with the most stringent sustainability criteria for green buildings.
“We are exceedingly proud to have obtained this certification, because it recognizes the many efforts we have made to improve our environmental performance,” said Allen B. Graham, President and Chief Executive Officer, Air Transat. “These efforts have included reducing our energy consumption by 10% and our water use by 40% over the past few years. We have also implemented a waste management system that emphasizes composting as well as recycling of metal, glass, plastic and paper. Moreover, our adoption of a green procurements policy has prompted suppliers to offer a wider range of more environmentally friendly products. This certification is the result of painstaking teamwork and is an incentive for us all to continue in the same direction.”
LEED stands for Leadership in Energy and Environmental Design, a stringent standardization system for environmentally friendly buildings. LEED uses a points system for evaluating a building’s environmental performance in six categories: sustainable sites, water efficiency, energy & atmosphere, materials & resources, indoor environmental quality, and innovation & design process.
“Air Transat is working to reduce greenhouse gas emissions and improve its environmental performance in all of the company’s areas of activity, from in-flight services to its administrative offices,” Mr. Graham noted.
Air Transat’s head office, where some 200 people work every day, is located at 5959 Côte Vertu Boulevard in Montreal. Air Transat made a commitment to reducing its green footprint with the adoption of an environmental policy in 2007. The securing of LEED certification is part of the process of applying that policy. The building also serves as the headquarters of Handlex, Transat’s business unit that provides airport ground-handling services.
April 4, 2011 - Air Transat is proud to announce that it received the Family Friendly Airline Award, and it would like to thank everyone who voted.
The prize is awarded by the Kids First Fund to carriers that provide additional services and extra comfort to children and their parents. Air Transat came out on top as travellers from all over the world voted in a first-ever poll on Facebook to select the best airline for family travel. Nearly 2,000 Facebook friends considered the services provided by six airlines: Air Transat, Emirates, Jetstar, Kingfisher, Qatar and TAM.
Air Transat’s Kids Club finished first with 49% of the votes. Travellers obviously appreciate its services for children, which include a welcome kit, dedicated airport counters, prize drawings, and an onboard birthday celebration. “All of the airlines in the poll provide exceptional services to cater to the needs of family travellers. It’s very apparent by the comments posted by Facebook friends that these consumers have a strong bond with their favourite airline for family travel,” said Jay Sorensen, president of the Kids First Fund. “In particular, Air Transat has tapped a strong reservoir of support through its Kids Club initiative.” "For nearly 25 years now, children and families have been a top priority for Air Transat. As Canada's number one holiday airline, we make it part of daily life to surpass customer expectations. And we have delivered the goods on many fronts with the Kids' Club and our partnerships with children's charities in Canada and overseas," said Allen B. Graham, President and CEO of Air Transat.
March 9, 2011 - Air Transat, a business unit of Transat A.T. Inc., is proud to announce that it has been ranked first worldwide in a new environmental performance indicator called “Atmosfair Airline Index,” in the long-haul category. The announcement was made today by the German NGO Atmosfair at the ITB International Tourism Fair in Berlin. Air Transat also placed third in the overall ranking of the 100 largest international airlines.
“We are very proud to hold first place among airlines in the long-haul category and third place in the overall ranking,” said Allen B. Graham, President and Chief Executive Officer of Air Transat. “This independent evaluation confirms the effectiveness of our management processes and of the various environmental initiatives we have taken in the last few years, especially as regards our fuel management program and our aircraft maintenance. There remains plenty to do, but we are definitely on the right rack.”
According to Atmosfair (www.atmosfair.de), a non-profit organization founded in 2004 by Forum Anders Reisen and Germanwatch, the new index will help travellers who are sensitive to environmental considerations choose airlines based on their CO2 emission levels. One hundred airlines were evaluated and given “efficiency points” from zero to 100. The airlines that stood out are those with modern fleets adapted to their routes, high numbers of seats and high load factors.
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