Information for travellers


CHECK-IN

If you are travelling between Canada and the United Kingdom or Florida, please read this Important notice.

Check-in opening times

All passengers are asked to check in at least 3 hours prior to the scheduled time of departure of their flight. Please note that all travellers must be present with their boarding documents, passport and visas necessary for the destination, tickets, and baggage in order to receive a boarding card.

Passengers can also check in online 24 hours prior to the departure of their flight, when leaving from major Canadian cities and Orlando (Florida). They will be able to choose their seats from the comfort of their own home, and simply deposit their luggage at the baggage drop-off counter at the airport.

Air Transat flights arrive at and depart from the main terminals at the various destinations (exceptions are listed in airport terminals).

Check-in closing times

All Air Transat check in counters will close (1) one hour prior to the time of departure. Passengers arriving for check in after that time may be denied boarding.

Passengers are encouraged to check in at least three hours prior to departure, and must present themselves with their baggage and all required travel documents in order to be processed.

Check-in counters are open as follows:

Canada

AirportAirport codeDestinationCheck-in time prior to departure
Calgary, AB YYC All destinations 4 hours
Edmonton, AB YEG All destinations 4 hours
Frederiction, NB YFC All destinations 4 hours
Halifax, NS YHZ All destinations 4 hours
Moncton, NB YQM All destinations 4 hours
Montreal – Trudeau, QC YUL

Southern flights,
departures before 1200
(local time)

4 hours
Southern flights,
departures after 1200
(local time)		 5 hours
US flights *see below 4 hours
Europe/United Kingdom November to April 5 hours
Europe/United Kingdom May to October 5 hours or 13:30 whichever is earlier
Ottawa, ON YOW All destinations 4 hours
Quebec City, QC YQB All destinations 4 hours
Regina, SK YQR All destinations 4 hours
Saskatoon, SK YXE All destinations 4 hours
St John's, NL YYT All destinations 4 hours
Toronto, ON YYZ

US flights *see below

Southern

Except: Kingston (Jamaica)
and Port-of-Spain (Trinidad)

Europe/United Kingdom

3 1/2 hours

5 hours

4 hours


5 hours or 13:30 whichever is earlier
Vancouver, BC YVR All destinations 4 hours
Victoria, BC YYJ All destinations 4 hours
Winnipeg, MN YWG All destinations 4 hours

Florida

All check-in counters open 4 hours prior to the scheduled time of departure.

*Please note: passengers travelling to the U.S. require additional processing time at the airport for security, as well as for clearing U.S. Customs and Immigration (most flights). For these reasons, it is imperative that you arrive for check-in at least 3 hours prior to your flight.

Mexico, Latin America & The Caribbean

All check-in counters open 3 hours prior to the scheduled time of departure.

Europe & United Kingdom

All check-in counters open 4 hours prior to the scheduled time of departure.