Information for travellers

SECURITY MEASURES

Your flight may not be operated by Air Transat. Should this be the case (CanJet flight or other), please read this Important notice.

Checked baggage screening

• As of January 1, 2006, tighter security screening will be conducted on passengers' checked baggage.
• Passengers are urged to leave all of their checked baggage unlocked, to avoid the need to forcibly open bags that require further physical inspection.
• Passengers are advised to use cable or zip ties as an alternative to baggage locks.
• Checked baggage containing items that are prohibited on board an aircraft may be opened for further inspection.
• To ensure that your checked baggage does not contain prohibited items, please refer to the websites below.
• Your assistance will help us expedite the checked baggage screening process and will minimize the possibility of delayed baggage.
• For more information on how to pack for your next trip, contact the Canadian Air Transport Security Authority at 1-888-294-2202.
• Information on prohibited items is available on the following websites:
  http://www.tc.gc.ca/eng/air-menu.htm
  http://www.catsa-acsta.gc.ca/Home.aspx?id=1&lang=en
  

(Source: Transport Canada)

Restrictions applying to liquids, gels, and/or aerosols

The following restrictions apply to liquids, gels, and/or aerosols at the passenger screening checkpoint. We recommend that passengers prepare the permitted items as noted before proceeding to the screening point.

Effective November 6, 2006, the maximum quantity of liquids, gels and aerosols permitted in carry-on baggage is 100ml/100g (3.4 oz.) per container. These items must be placed in one clear, closed and re-sealable plastic bag no larger than one litre (one quart). There is a limit of one bag per person, which must be removed from carry-on luggage and placed separately in a screening bin at airport security.

• Unsealed, open, coloured or opaque plastic bags of any size with liquids, gels or aerosols in containers of any size will not be permitted through pre-boarding security screening in carry-on baggage. Similarly, liquids, gels or aerosols in containers larger than 100ml/100g (3.4 oz) will not be permitted through security screening as carry-on.
• Items exempt from the above restrictions include baby formula, baby food and milk for passengers travelling with infants and prescription and essential non-prescription medicines.
• Lighters (1 per person) must be carried in a clear, closed, re-sealable plastic bag in order to pass security. (Due to their liquid content, lighters are subject to the restrictions for liquids, gels and aerosols). As a safety measure, lighters must never be packed in checked baggage. Matches (1 book per person) can be carried only on your person. Electronic cigarettes are allowed but must remain stowed unused in your carry-on baggage.
• Once past the security screening checkpoint, passengers may carry on board any liquids, gels and aerosols that have been purchased from retail stores and duty-free outlets in the sterile area. Air Transat offers an extensive variety of duty free products on board all flights with the exception of pre-cleared flights to the U.S.A.

Please note that passengers flying from Canada to the European Union (including the U.K), or passing through EU passenger screening points to connecting flights, are allowed to transport duty-free liquids, gels and aerosols purchased at a Canadian airport, and which will be placed in a secure, tamper-evident bag (STEB); otherwise these items must go into checked baggage at the transit airport.

This program also allows passengers, arriving in Canada from the European Union and who are carrying duty free Liquids, Aerosols and Gels (LAGs) in a "STEB", to connect through a CATSA screening checkpoint en-route to another Canadian destination with their "STEBs" in hand.

For complete details about permitted and non-permitted items in your carry-on, visit the following web site http://www.catsa-acsta.gc.ca/english/index.shtml

Additional restrictions applying to liquids, gels, and/or aerosols for Orlando, Florida – Post cleared flights only

Due to security regulations regarding the carriage of liquids, gels and aerosols, including those purchased in Duty Free stores, additional restrictions apply to passengers travelling on post cleared flights (clearing Customs and Immigration formalities upon arrival) with destination of Orlando.

DEPARTURE FROM CANADA:

All liquids, gels or aerosols in carry on baggage or on their person must comply with the current allowance, which is:

• All liquids, gels or aerosols, with no individual container exceeding 100ml/100g or 3.4 oz., must be packed in a clear resealable plastic bag with a capacity of no more than 1 litre/1 quart.

ARRIVAL IN ORLANDO:

Due to the layout of this airport, arriving passengers will deplane, go through Customs and Immigration and retrieve all of their checked baggage. After this point, passengers have two options:

• Walk a short distance and deposit their checked bags onto a transfer baggage belt (for transport to the baggage carousel in the main terminal) before proceeding to the escalator

- OR -

• Take all of their checked baggage with them and proceed to the escalator (please note, there are no baggage carts available until the main terminal)

The escalator leads passengers to a secure monorail for a short ride to the main terminal.

In the unlikely event the monorail is not operating, a representative will be on hand to direct passengers on a different route through the terminal which will involve passing a security screening checkpoint. This will require all passengers to deposit their checked baggage onto the transfer belt. All liquids, gels and aerosols that exceed the restrictions above (one resealable 1 litre/1 quart plastic bag) must also be placed in checked luggage before depositing onto the transfer belt (this includes liquids, gels and aerosols purchased inflight or from your airport of departure, as well as Duty Free) as they will be confiscated by the local authorities.

As it is not recommended to place fragile items in your checked baggage, Air Transat will be unable to take responsibility for any damage to the bag or its contents as a result.

Upon reaching the arrivals level of the main terminal, checked baggage (from the transfer belt) will be available for pick up at an assigned carousel. Passengers with all baggage in hand are free to continue with their individual arrangements (car hire, taxi, etc).

*Note this policy does not apply to pre-cleared flights (clearing Customs and Immigration formalities upon departure from Canada)