Information for travellers
What is Secure Flight?
Secure Flight is a program developed by the US Department of Homeland Security (DHS). The purpose of this program is to enhance the security of domestic and international air travel through the collection of specific passenger information for comparison to the US security watch lists.
The Secure Flight program is applicable to all air travel to and from the United States and took effect on Nov. 1, 2009. Effective March 8, 2012, the program expanded to include Secure Flight Overflight, applicable to all air travel flying over U.S. airspace, for all carriers.
Passengers are required to provide the following information at the time of booking (*minimum 72 hours prior to departure) in order to comply with the Secure Flight Program. Failure to provide this information can result in additional screening time, check-in time and/or denied boarding.
- Full name (As it appears on passenger’s government issued ID)
- Date of birth
- Redress Number (if applicable)**
Transat and their airline partners are required to collect this information on every booking, even if not destined to the United States. By doing so, we ensure operational efficiency and compliance.
** A Redress Number is provided by The Department of Homeland Security to individuals who have sought resolution regarding difficulties they experienced during travel screening at transportation hubs or when crossing U.S. borders. Difficulties during travel screening could be as a result of, but not limited to, watch list misidentification or continuing referrals to additional or secondary screening. Visit the Travelers Redress Inquiry Program website for more information.
It has been determined through extensive testing that requesting this additional data will greatly reduce the number of passengers misidentified as a match to the “watch list”. By providing this information in advance, most passengers will not experience any differences from the way they travelled before as a result of the Secure Flight Program.
Redress number & Passport details
As most reservation systems are unable to accommodate a Redress Number at present, the Redress Number (if applicable) info must be provided separately from the booking process.
To expedite your check-in process, it is also strongly recommended to add your passport details to your booking.
Given that your departure or return flight may be operated by a carrier other than Air Transat (CanJet), please check your e-ticket to confirm the name of the carrier operating the flight (see the line “operated by”). Then, follow the procedure below to provide your Redress number (if applicable) and passport details:
|Flight operated by Air Transat
||Flight operated by CanJet
Visit https://www.airtransat.ca/en/SecureFlight/Default.aspx and fill-in the required information.
If you have already provided this data in advance, it cannot be reviewed on our website. If you wish to make a change to data already submitted, visit https://www.airtransat.ca/en/SecureFlight/Default.aspx. Please note that additional entries overwrite all previous existing data on file.
Redress Number can be provided to CanJet’s Call Centre at 1-800-809-7777.
Passport details will be accepted at the check-in counter in your airport of departure.